Travel and entertainment complaints increase by more than 20% as employees avoid working from home

Global expense app ExpenseOnDemand has published a new report showing that as the cost of living crisis begins to affect millions across the UK, travel expense claims are on the rise as employees start to reduce time working from home to keep energy bills low. Data shows that mileage and travel expenses and complaints increased by 21% and entertainment complaints by 15%, showing that employees are spending more time visiting contacts, customers and colleagues.

As the cost of living begins to fall, many employees who work predominantly remotely are looking to spend more time in the office if they have an economical commute. Or, as the new data shows knowing customers and contacts for face-to-face meetings, the cost is covered by the employer. Winter will be difficult for many UK employees as energy bills and food and fuel costs continue to rise. Since the pandemic, the trend is for more and more companies to offer hybrid work with millions of employees now spending more time working from home than in the office.

The report from the leading global expense app shows that the work-from-home trend is starting to change as employees are moving out of the house to keep energy costs down. For many, the cost of commuting to the office does not make returning to the workplace a viable option. So many employees are focused on serving and entertaining customers and contacts as a way to spend time away from their home office during the work week. For those with cheaper commutes, many are heading back to the office for most of the week and this trend is expected to continue through the winter.

Employee complaints have always been difficult to monitor and manage, especially when you have a larger workforce with a manual process and in today’s environment. Many employees also prefer to use their personal bank and credit cards for expenses to benefit from awards and airline miles. Our innovative technology is helping companies to automate processes, identify duplicate receipts and easily authenticate requests, often saving thousands or even millions in costs every year.

Sunil Nigam, founder of ExpenseOnDemand, commented:

“We may be facing a situation where workers want to spend more time serving customers or in the office to better manage their home energy and electricity costs.

This trend is naturally causing an increase in employee expenses. Companies need to ensure they are equipped to manage claims and also monitor doubtful expense claims as employees may try to increase their income. We use advanced technology solutions to simplify expense management, minimize false claims and help our customers ensure they are not overpaying on expenses.”

ExpenseOnDemand will allow you to automate all your staff expenses and they pride themselves on ensuring their technology is market leading and their costs are not only completely transparent but also very competitive. At ExpenseOnDemand, they offer a 30-day free trial, with a “pay as you go” option, allowing their customers flexibility and assurance that they are not tied to a long-term commitment.

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